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| Article number: kb-81|
|Q. I forgot the password for my account. What can I do ?|
A. To retrieve the password you may visit our Client Login page on our website and click on the "Lost your password?" link. You will need to enter the e-mail address we have on file for you.
If you no longer have access to that e-mail address you will need to contact our Support Team to change the e-mail account manually. Before they can make that change, they will need to authenticate your identity.
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